We have tried to make Andrea's fancy dress as user friendly as possible. If however you are having difficulty using our site please use the links below to help you to find a solution to your problem.

Alternatively, you can contact us by email or telephone.

• Where are you Located
• I can't find a costume i'm after can you help?
• Can I order by telephone?
• Do you provide mail order costume hire?
• How much does it cost to hire an outfit?
• When should I return my outfit?
• What payment methods do you accept?
• Deposits and refunds?
• What is the British Costume Association? Are you a member?

Where are you located?
We are located in Grace Hill, Folkestone, opposite the Library. View map.

I can't find a costume I'm after. Can you help?
To locate your ideal costume please use the costume navigation menu located to the left of each page. Alternatively, please use the search facility located at the top of each page. Simply add a search term and press 'GO!'. If you still cant find what you are looking for then please contact us and we will do our best to help you.

Can I order by telephone?
Certainly. A member of our customer service team will be only too happy to take your order over the telephone. Simply call us on the number located above.

Do you provide Mail Order costume hire?
Unfortunately we are unable to offer any Mail Order or other "by mail" hire service.

How much does it cost to hire an outfit?
From as little as £20.00 for basic costumes to £35 for specialised outfits and military uniforms. Accessories may be hired on their own.

When should I return my outfit?
We usually let customers have their outfits the day before and expect them back the following day or as soon as possible after use. For weekly or holiday hire, we can come to a mutually agreed arrangement.

What payment methods do you accept?
We currently accept payment by Debit Card or good old fashioned Cash - If paying by Cash, a Deposit will be required.

Deposits and Refunds?
Deposits are refunded in full unless damage or loss has been sustained. Negotiable with Andrea.

What is the British Costume Association? Are you a member?
Yes, our membership number is 135. The British Costume Association is governed by certain standards to ensure that you the customer benefit from our expertise and experience. Andrea's go beyond this and guarantee that their customer service is the best in the area.